Whole Health Management, a concierge practice inside your home

A nurse practitioner directing care, and your own critical care nurse delivering it.

Whole Health Management is a Nurse Practitioner and Registered Nurse led concierge medical practice delivered inside the home. It is not a home healthcare agency and it is not episodic care after a hospital stay. It is a continuous clinical relationship built around one household.

Members get priority access to in-home primary and urgent care, and most concerns that would normally send you to an urgent care center can be diagnosed and treated at home instead. Membership fees are HSA and FSA eligible when applied to qualified medical services.

5.0 on Google across 133 reviews. Members have 24/7 access to the clinical team.

Nurse practitioner and registered nurse providing Whole Health Management at home in Charleston, SC

What membership includes

Continuous clinical care rather than a series of appointments, with one team holding the whole picture.

Nurse practitioner oversight

Licensed NPs direct your care by telehealth. They diagnose, order testing, prescribe and adjust the plan, and they guide the RN in your home so treatment stays within scope and is carried out safely.

Your own critical care RN

You are paired with a critical care trained Registered Nurse who is your day-to-day point of contact, delivers the plan in your home, and knows what normal looks like for you.

Priority and 24/7 access

Members get priority scheduling for in-home primary and urgent care, and round-the-clock access to the clinical team rather than an answering service.

Coordination, not replacement

Your RN works as an extension of the physicians and specialists you already have, reinforcing their plans and cutting the fragmentation, not competing with them.

Why care delivered at home is different

Being in the house is the clinical advantage, not the convenience.

A clinic sees a version of you that arrived on time, dressed, and prepared. Your home shows the rest: what is in the medicine cabinet, what the stairs are like now, what is actually in the fridge, whether the monitoring device is being used or sitting in a drawer.

That is why the model works. Care becomes observant and responsive rather than reactive, and problems get caught while they are still small enough to solve with a phone call.

Registered nurse visiting a Whole Health Management member at home in Charleston, SC
1A conversation firstNo commitmentWe assess where your health is now, what you are managing, and what you want from the next few years. If this is not the right fit we will say so.
2Your care planBuilt by a nurse practitionerA custom plan based on your health status and goals, not a package tier. Monthly fees are set by the level of care required.
3Your nurseThe same one, ongoingIn-home assessments, monitoring, delivery of the provider-directed plan, and coordination across every specialist you see.
4Adjust as life changesPlans are not fixedThe level of care moves up or down as your needs change. Nobody should be paying for intensity they no longer need, or scrambling when they suddenly do.

Who joins, and who should not

This is a real clinical commitment on both sides. It suits some people enormously and others not at all.

Membership makes sense for people who want continuity, discretion and someone clinical who genuinely knows them. It makes less sense if you rarely need care and are happy with the clinic you have.

The most common reason people join is that managing their own health, or a parent’s, has quietly become a second job.

Aging in placeHouseholds determined to stay at home, who need clinical eyes on the situation regularly rather than after a fall.
Complex health managementSeveral conditions, several specialists, and nobody currently holding the whole picture.
Active health optimizationPeople focused on long-term health rather than treating problems, who want labs, monitoring and a provider who knows them.
Privacy and discretion matterCare delivered at home, with the same small team, for people who would rather not sit in a public waiting room.
Probably not for you ifYou are healthy, rarely need care, and your current primary care arrangement is working fine. We would rather tell you that than sell you a membership.

Membership questions, answered

Still have a question? Call or text 843.730.2790 and a clinical concierge will get back to you.

Whole Health Management members staying active and well in Charleston, SC

How much does membership cost?

Monthly fees are based on the level of care you need, so the number is set after the initial conversation rather than advertised as a tier. Call 843.730.2790 and we will give you a real figure for your situation.

Membership fees are HSA and FSA eligible when applied to qualified medical services. For insurance specifically, ask us when you call and we will explain what applies to you rather than guessing here.

Both. Nurse Practitioners direct your care, diagnose, order testing and prescribe, with Physician involvement as needed. Registered Nurses deliver the care in your home. The RN is your day-to-day contact and escalates to the provider when a clinical decision is required.

Keep them. Whole Health Management is intentionally collaborative and your RN works as an extension of the physicians and specialists you already have, reinforcing their plans rather than duplicating them.

No. Home health is intermittent, usually post-acute and usually time limited. This is an ongoing concierge medical practice with the same nurse, built around continuity rather than a discharge plan.

Most concerns that would send you to an urgent care center, plus routine primary care, chronic condition management, labs, monitoring and preventative care. The full list of in-home services is longer than this page, so ask and we will send it.

Plans adjust as your needs change. Call and ask about current terms and we will be straight with you about what you are agreeing to.

Have the conversation. It costs nothing, and part of the assessment is telling people honestly when they do not need this.

Ralph Fontanez, BSN, RN, founder of Holy City Healthcare Consultants in Charleston, SC

Medically reviewed by

Ralph Fontanez, BSN, RN

Founder, Holy City Healthcare Consultants

Ralph spent nearly eight years as a US Army medic with the 173rd and 82nd Airborne, including a deployment to Afghanistan, before moving into nursing. His clinical background is in critical care, hematology and oncology, and infusion therapy. He founded Holy City Healthcare Consultants to bring that standard of care into patients’ homes across the Charleston metro.

Last reviewed September 2026. This page is for general information and is not a substitute for a consultation with a licensed provider.

Start with a conversation

We will assess where you are, and tell you honestly whether membership is worth it.

843.730.2790

7 days a week, 8:00 AM to 8:00 PM

24/7 for Whole Health Management members

clientservices@holycityhc.com

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